37 of 66 people found this review helpful
Cancelled booking due to pandemic
Even though our trip to Spain was cancelled due to the pandemic, Lesley assisted my sister and I greatly with full refund process and wouldn't hesitate working with her in the future!
By
Steph
from
Burlington
Traveled to
Barcelona ~ Spain ~ Europe
I would recommend this agent to my family and friends
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34 of 65 people found this review helpful
Flight cancellation and refund seamlessly managed
Huge relief!!! I was so happy I decided to work with Leslie.
I had booked a flight to Barcelona with my sister through Leslie.
Air Canada cancelled the flights on April 30th, the day we were to leave, and COVID-19 was spreading throughout Spain.
My sister and I decided that instead of rebooking, it was wise to cancel the flights before COVID-19 continued to spread.
Leslie made sure that we received full refund for the flight, and for the insurance. She took charge of the situation, and managed the cancellation and refund very quickly and professionally.
I can't imagine now how stressful this situation would have been without Leslie in the picture.
Consider using Leslie if only because of the great service and security (piece of mind) you will have.
By
Sheila
from
Etobicoke
Traveled to
Spain ~ Europe
I would recommend this agent to my family and friends
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3 of 5 people found this review helpful
I recommend Lesley for all your travel needs.
Lesley is my travel agent of choice. She is always available to discuss my travel needs and with her suggestions I get the complete vacation package. With her knowledge and expertise I get to tick off many destinations off my bucket list
By
Cathy
from
Toronto, Canada
Traveled to
Europe
I would recommend this agent to my family and friends
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this was my first time ever travelling to Europe, and Lesley made it such an unreal experience! She is very easy to work with and made planning the trip extremely doable. I will 100% be using her for all my travel plans.
By
Briana Laurie
from
Guelph, Ontario
Traveled to
Greece ~ Europe
I would recommend this agent to my family and friends
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Very resourceful and knowledgeable. Answered all my questions. Help me coordinate multiple flights without any issues
By
PB
from
Vaughan
Traveled to
Italy ~ Europe
I would recommend this agent to my family and friends
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